Free Trials
- A 14-day free trial is available for all subscription plans.
- No charges apply unless you proactively upgrade after the trial ends.
Paid Subscriptions & Refunds
- Full refund available if requested within 7 days of first billing.
- After 7 days, subscriptions are non-refundable unless a verified technical failure prevents use of a core feature.
- To request a refund, contact info@data4autos.com with:
- Your name, email, account ID, billing date,
- Reason for the refund.
- Approved refunds will be processed to the original payment method within 5-7 business days.
One-Time Setup or Custom Implementation Fees
- Fees (like store setup or custom integration) are refundable only if the work has not commenced.
- Once onboarding, configuration, or custom work begins, the fee becomes non-refundable.
Support & Service Disruption
- If our platform experiences downtime or technical issues during your paid period, and our team cannot restore service within 72 hours, you may be eligible for a pro-rated credit or refund for the affected period.
Cancellation
- Cancel anytime by visiting your account settings or emailing info@data4autos.com.
- Cancellation requests received after billing will take effect at the end of your current term.
How to Request Refund or Cancellation
Email support or billing teams with:
- Account info (name, email, subscription plan, invoice ID),
- Service start/end dates,
- Concise reason for request.
We will acknowledge within 2 business days and resolve within 5 - 7 business days of approval.
